A victim is any person who has suffered actual or threatened physical, emotional, or financial harm, including loss of property, as a result of an act of violence, intimidation or coercion or as a consequence of other crimes committed against the individual. The term “victim” also includes the immediate family and dependants of victims, where appropriate. In addition, it can include persons who have suffered harm in intervening to assist or protect victims of crime.
Victims need a range of services to address their physical, emotional, and financial needs following a crime. Some of these needs are acute and need to be addressed immediately, such as the need for medical treatment or the requirement to secure property. Other needs may not be as urgent but still need to be addressed, such as the need to make one’s voice heard during criminal proceedings or the need to receive professional counseling or group support.
The provision of services and the pursuit of justice must take into account the unique needs and circumstances of each individual victim, taking into consideration any cultural, social, economic or other factors that might affect those needs. This is particularly true when dealing with minors or children who are victims of a crime.
Victims should have access to formal and informal mechanisms for the resolution of disputes arising out of victimization, which are expeditious, fair, inexpensive and accessible. They should also be able to obtain prompt redress, as provided for by national law, for the harm they have suffered. This should include the return of property or compensation for injury and damage, reimbursement of expenses, and restoration of rights. In cases of crime against people, this should also include the compensation for any injury or death, and the redress of psychological trauma.
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